Resume

Work Experience

Griffith Davison, IT Manager(2008-Present)

  • Evaluating user needs and system functionality
  • Ensuring that IT facilities meet the needs of individuals and projects
  • Scheduling upgrades and security backups of hardware and software systems
  • Researching and installing new systems
  • Ensuring that software licensing laws are adhered to
  • Providing secure access to the network for remote users
  • Ensuring the security of data from internal and external attack
  • Providing users with appropriate support and advice
  • Managing crisis situations, which may involve complex technical hardware or software problems

SWS Environmental, IT Director(2016)

  • Overseeing technical projects in alignment with organizational goals
  • Directing the effective delivery of networks, development, and disaster recovery systems and processes
  • Working with information engineers to find solutions to manage business activities
  • Supervising a team of workers, while working closely with management, external vendors, and advisors
  • Preparing financial budgets and presenting proposals for capital projects to senior executives
  • Researching and recommending new products, Identifying new market opportunities, and Leading efforts to improve IT processes

Squire Tech Solutions, Lead Engineer(2013-2016)

  • Building and Designing all PBX equipment
  • Provisioning any new lines/trunks
  • Server Administration
  • Consulting on any new configuration changes in our manufactured systems
  • Design systems to help the workflow between Sales, Production, and Support
  • Implement reports using provided APIs from our carriers

Data Doctors, Data Technologist(2007-2008)

  • Implementing new and upgrading existing server systems in various businesses. Have implemented servers for many construction, real estate, financial, and legal companies
  • Remote and On-Site maintenance of networks.

Geek Squad, District Field Manager(2002-2007)

  • Responsible for all field related geek squad issues in Dallas and all business related issues in Dallas-Fort Worth Area (Customer Complaints, Advanced Troubleshooting on client/server machines, Rush Service Requests from Best Buy stores in D7, and Special Events.)
  • Trained staff and customers in computer system setup and operations
  • Gained excellent experience in system operations and various types of hardware and software

Certifications

  • Certified Citrix Administrator XenApp/XenDesktop 6.5
  • 70-647 – Pro: Windows Server 2008, Enterprise Administrator
  • 70-643 – TS: Windows Server 2008 Applications Infrastructure, Configuring
  • 70-640 – TS:Windows Server 2008 Active Directory, Configuring
  • 70-642 – TS:Windows Server 2008 Network Infrastructure, Configuring
  • 70-620 – TS: Configuring Microsoft Windows Vista Client
  • 70-282 – MCP: Designing, Deploying and Managing a Network Solution for the Small and Medium-sized Business
  • 70-270 – MCP: Installing, Configuring, and Administering Microsoft® Windows® XP Professional
  • Mac OS X 10.4 Service and Support Exam