ChrisTitus.com Resources for IT Professionals

13Oct/110

“Error 1327. Invalid Drive: Drive” or “Error 1325 – File name is not a valid short file name” fixes

Typically this happens when you are installing a program and receiving a pop-up message during installation. I removed a drive from my computer and had this happen to me. The fix for it is rather simple:

1.Click Start, and then click Run.
2.In the Open box, type regedit, and then click OK.
3.In Registry Editor, locate the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
4.In the right pane, note the values in the Data field of each entry. If any value contains a drive that is not correct for your computer, right-click the entry, type c:\my documents in the Value data box, and then click OK.
5.Repeat step 4 for each entry whose Data value contains an incorrect drive.
6.Repeat steps 3 through 5 for each of the following registry keys:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
7.Close Registry Editor.

Re-run your setup program and it should work. Also, I'd recommend running the registry cleaning portion of CCleaner and checking your Environmental Variables (Under System Properties, Advanced, then Environmental Variables.)

11Oct/110

CT Summation Grayed out Case Explorer

Recently I was using CT Summation iBlaze v3 and I went to run it on a Windows 7 machine and all my cases were grayed out in Open Case with all the icons also grayed out in Case Explorer. After some tinkering, I found out that it is a compatibility issue with CT Summation iBlaze v3 in Windows 7.

Simple Run in Windows XP SP2/3 mode and it will fix the issue. If you are unable to select this option via the shortcut, simply run the troubleshoot compatibility link from right clicking. This should fix the issue.