About
I decided to create this site to help develop my HTML and also serve as a repository of issues and events that I have come across. I have been in the IT industry for 7 years, and am constantly trying to expand my knowledge. I frequent various IT sites to gain and share ideas from other IT professionals and will use this site as another resource. In my current position I am a jack of all trades because of the various tasks that I do, but specialize in areas of IT that directly affect the legal industry.
Work Experience
Griffith Nixon Davison, IT Manager(2008-Present)
Evaluating user needs and system functionality
Ensuring that IT facilities meet the needs of individuals and projects
Scheduling upgrades and security backups of hardware and software systems
Researching and installing new systems
Ensuring 99%+ uptime of all IT systems
Ensuring that software licensing laws are adhered to
Providing secure access to the network for remote users
Ensuring the security of data from internal and external attack
Providing users with appropriate support and advice
Managing crisis situations, which may involve complex technical hardware or software problems
Keeping up to date with the latest technologies
Data Doctors, Data Technologist(2007-2008)
Implementing new and upgrading exsisting server systems in various businesses. Have implemented servers for many construction, real estate, financial, and legal companies
Remote and On-Site maintenance of networks.
Geek Squad, District Field Manager(2002-2007)
Responsible for all field related geek squad issues in District #7 and all business related issues in Districts 7/12/65. (Customer Complaints, Advanced Trouble-shooting on client/server machines, Rush Service Requests from Best Buy stores in D7, and Special Events.)
Trained staff and customers in computer-system setup and operations
Gained excellent experience in system operations and various types of hardware and software
Certifications
Microsoft Certified Professional ID: 3695509
70-647 – Pro: Windows Server 2008, Enterprise Administrator
70-643 – TS: Windows Server 2008 Applications Infrastructure, Configuring
70-640 – TS:Windows Server 2008 Active Directory, Configuring
70-642 – TS:Windows Server 2008 Network Infrastructure, Configuring
70-620 – TS: Configuring Microsoft Windows Vista Client
70-282 – MCP: Designing, Deploying and Managing a Network Solution for the Small and Medium-sized Business
70-270 – MCP: Installing, Configuring, and Administering Microsoft® Windows® XP Professional
Apple Tech ID: USA073HK
Mac OS X 10.4 Service and Support Exam
Testimonals
