Chris Titus
This is here to serve as a repository of issues and events that I have come across. I have been in the IT industry for over 12 years, and am constantly trying to expand my knowledge. I frequent various IT sites to gain and share ideas from other IT professionals and will use this site as another resource. In my current position I am a jack of all trades because of the various tasks that I do, but specialize in areas of IT that directly affect the legal industry.

Work Experience

Griffith Davison, IT Manager(2008-Present)
  • Evaluating user needs and system functionality
  • Ensuring that IT facilities meet the needs of individuals and projects
  • Scheduling upgrades and security backups of hardware and software systems
  • Researching and installing new systems
  • Ensuring 99%+ uptime of all IT systems
  • Ensuring that software licensing laws are adhered to
  • Providing secure access to the network for remote users
  • Ensuring the security of data from internal and external attack
  • Providing users with appropriate support and advice
  • Managing crisis situations, which may involve complex technical hardware or software problems
  • Keeping up to date with the latest technologies
Data Doctors, Data Technologist(2007-2008)
  • Implementing new and upgrading exsisting server systems in various businesses. Have implemented servers for many construction, real estate, financial, and legal companies
  • Remote and On-Site maintenance of networks.
Geek Squad, District Field Manager(2002-2007)
  • Responsible for all field related geek squad issues in Dallas and all business related issues in Dallas-Fort Worth Area (Customer Complaints, Advanced Trouble-shooting on client/server machines, Rush Service Requests from Best Buy stores in D7, and Special Events.)
  • Trained staff and customers in computer-system setup and operations
  • Gained excellent experience in system operations and various types of hardware and software
Microsoft Certified Professional ID: 3695509
  • 70-647 – Pro: Windows Server 2008, Enterprise Administrator
  • 70-643 – TS: Windows Server 2008 Applications Infrastructure, Configuring
  • 70-640 – TS:Windows Server 2008 Active Directory, Configuring
  • 70-642 – TS:Windows Server 2008 Network Infrastructure, Configuring
  • 70-620 – TS: Configuring Microsoft Windows Vista Client
  • 70-282 – MCP: Designing, Deploying and Managing a Network Solution for the Small and Medium-sized Business
  • 70-270 – MCP: Installing, Configuring, and Administering Microsoft® Windows® XP Professional
Apple Tech ID: USA073HK
  • Mac OS X 10.4 Service and Support Exam